Distribution and retail sales

Section: 
PageFAQ

Who must provide information on products involved in a commercial transaction?

Whoever is selling organic products must ensure their integrity and authenticity at the time they are acquired, and must also provide information regarding organic products.

The packaging or labels on certain certified organic products sold in my establishment do not comply. What should I do?

Any products that do not comply must be included in a request for exemption submitted to the CARTV. Following this, you may continue to sell them until corrective measures have been applied to their packaging and/or labels.

As the manager of a retail store, I buy certified organic products in bulk and then display them in bins, thus allowing consumers to buy the quantity they wish. What can I put on the bins to inform consumers of the organic status of these products?

You must get an organic certification to perform these operations in store.

When a retail store inadvertently sells products as supplied by producers or processors and then discovers that the products are not compliant with the law, would the store be liable to prosecution?

If producers or processors provide organic products to a retailer and there is proof that these products are not compliant with the law, and that the stores is in no way involved in the infringement in whole or in part, then the retailer will not be liable to prosecution.

On the other hand, anyone selling, packaging or labeling organic products (and this includes retail stores) while being specifically aware that their activities do not meet the specifications of the Québec Organic Designation Specification Manual, are liable to a maximum fine of $10,000 for each violation.

Any products that were marketed prior to the suspension or revocation of their certification are not subject to recall, unless the cause of non-compliance might give rise to public health concerns.

 

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